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Already have a phone
that will work in Spain? Get a SIM card at
spainsim.com ---> |
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CELL PHONE RENTALS - CELL
PHONE RENTAL CONDITIONS. |
- Put your mouse over the Help Box -->
next to words/terms on our web site to see an explanation.
- Click the
and
to
expand and close sections of the site where there is more info to
see.
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- You = the renter (the customer).
- Onspanishtime = our company.
NOTE: we do offer rental
insurance but due to the replacement value of items, it is expensive.
Rental insurance is $5 per phone and per day. You can request rental
insurance as an add-on option when you filling a rental request form.
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GENERAL
RENTAL CONDITIONS.
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Our rental conditions are very simple and straightforward. When you
reserve and/or rent a cell phone or cell phones from us, you
automatically agree to these terms and conditions. |
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- * You may reserve a phone as far
in advance as you like but phone #/s
will only be provided via e-mail up
to 2 weeks max. ahead of delivery of the phone/s unless a special request is put in to receive the number sooner.
Under normal circumstances, the phone number will be sent to you
approx. 1 week prior to your departure for Spain. At the same time,
your phone #/s is guaranteed to be sent to you via e-mail at
least 1 days prior to your scheduled delivery date (with the condition that you have locked in your rental
at least 1 week in advance). If you do not reserve at least 1 week in advance, we
will still do our best to get you the phone number ahead of
your departure and in 90% of the cases it is possible.
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* In order to receive your phone # via e-mail in advance,
the $100/phone security deposit must be paid ahead since your rental is not locked and and confirmed until we receive said security deposit. When you
fill in and send a phone rental quote request, we will get back to
you with a quote and said payment information. |
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* Reservations may be cancelled up to 3 days in advance
for a full refund. Cancellations with fewer than 3 days (72
hours) advanced warning will result in a 50% loss of the
total rental fee and initial prepaid calling and data credit.
Furthermore, no-shows or rentals cancelled with fewer than
24 hours advanced notice will be charged IN FULL and will
result in the loss of the rental fee & prepaid calling
and data credit. |
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* All rental phones are delivered in
perfect working order and in excellent to good
physical shape and must be returned in
same condition as when they are
delivered and on the day that they are
due. Normal wear and tear on the phone/s
is acceptable but Onspanishtime reserves
the final judgment on what is
considered normal wear and tear. Any and
all rental extensions must be requested
by calling Onspanishtime at least 2 days before the original scheduled
return date. |
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* In most cases, as long as
the rental items are in the same condition as when they were
delivered, we will refund your security deposit within 5 business
days (Mon. through Fri.) of your last paid rental day as long as you
return the items on that date. In some cases (rentals in which we
need to send a courier to pick up the rental items) the security
deposit may be delayed an additional 2 business days. |
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SPECIFIC CHARGES FOR LOST AND/OR DAMAGED EQUIPMENT.
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* Loss of or damage to the rental cell
phone/s and/or parts of the phone (back panel, battery, etc...)
will result in partial loss of your $200 deposit.
ITEM |
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REP. VALUE |
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Cell phone itself |
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$100 |
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Wall charger |
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$20 |
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Car charger |
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$20 |
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Back cover of
phone |
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$20 |
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Cell phone
battery |
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$20 |
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- NOTES:
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The back cover of
a cell phone is next to impossible to replace, hence
the high replacement value. |
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Please keep in
mind that we honestly do NOT want your deposit and
it only serves to
guarantee |
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the safe return of
the rental phone/s no more and
no less! |
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Please note: All prices on this web site
are in $USD unless otherwise stated. |
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